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ROAR SUCCESS Terms & Conditions

This website is owned and operated by the Trustee for the Stearman Family Trust trading as Roar Success Pty Ltd.

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Member”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “Roar Crew membership”, “membership”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and we ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you, the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

 

Consent
By accessing and/or using our Site, you agree to these terms of use  [as well as our Privacy Policy site page, Postage + Handling site page, Returns + Refunds site page, and all other site pages (available on our site)] (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations
We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not guarantee to keep our Site up-to-date or available at all times and we are not liable if any Content is inaccurate or out-of-date. The content is also general in nature and does not constitute advice in any way.

Website Currency and Pricing
All prices are in Australian Dollars (AUD) and are inclusive of GST. We strive
to ensure that our price list is current. We reserve the right to amend our
prices at any time. If you have placed an order, we undertake to fulfil your
order at the price listed, at the time of order.

Product description
Our products are described as accurately as possible on our website, however we
do not guarantee that the description is accurate. Where we become aware
of any misdescription, we reserve the right to correct any error or omission.

Images are available for
view on our website, however we do not guarantee that the image will be the
true colour nor that the image reflects the full design options related to the
product.

Order Confirmation
Please check your order confirmation email. If there are any errors or if you
want to change or cancel your order, please send an email to
roar@roarsuccess.com with your order details as soon as possible and we
will do our best to try and help. Changes or cancellations cannot be made once
the order is shipped. Roar Success cannot be held responsible for incorrect or
incomplete postal addresses.

If you do not receive an
Order Confirmation Email, you may have entered an incorrect email address.
Please contact us as soon as possible and we will correct the email address and
send you a copy of your order with your order number.

Product availability
Roar Success product availability is constantly updated, and if a product is
out of stock, notification will be provided when you try to buy the product.
However, if the product is out of stock, we provide the option of waiting until
it’s back in stock, selecting another product, or offer a refund.

Cost of shipping 
Please see our Postage and Handling page for a full explanation of
shipping costs and other information.

Credit card payment
We accept Visa and Mastercard only. Credit card transactions are processed
online through a secure third-party.

Further identification
We reserve the right to request further identification if required and to
cancel orders when further identification is requested, but not received or
found to be unsatisfactory.

Return and Refunds policy
Please see our Returns and Refunds page for a full explanation, and other
information such as faulty or sale items and missing or damaged items.

Gift cards 
We do not offer gift cards.

Refusal to supply services or products 
Roar Success reserves the right to refuse or discontinue supply or services of
any products without notice to persons who are deemed to engage in conduct or
activities that we believe violates any of these terms and conditions.

Licence to use our Site
We grant you a non-exclusive, royalty-free, revocable, worldwide,
non-transferable licence to use our Site in accordance with these Terms. 
All other uses are prohibited without our prior written consent.

Prohibited conduct
You must not do or attempt to do anything: that is unlawful; prohibited by any
laws applicable to our Site; which we would consider inappropriate; or which
might bring us or our Site into disrepute, including (without limitation):

(a)   
anything that would constitute a breach of an individual’s privacy (including
uploading private or personal information without an individual’s consent) or
any other legal rights;

(b)   
using our Site to defame, harass, threaten, menace or offend any person;

(c)    
interfering with any user using our Site;

(d)   
tampering with or modifying our Site, knowingly transmitting viruses or other
disabling features, or damaging or interfering with our Site, including
(without limitation) using trojan horses, viruses or piracy or programming
routines that may damage or interfere with our Site;

(e)    using
the Site to post or send material via the website which harms anyone else,
or uses the website to post or send unsolicited messages or emails;

(f)     
in any way tamper with the website or transmit any viruses via the website; or

(g)     
facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors
You are prohibited from using our Site, including the Content, in any way that
competes with our business.

Information
The Content is not comprehensive and is for general information purposes
only.  It does not take into account your specific needs, objectives or
circumstances, and it is not advice.  While we use reasonable attempts to
ensure the accuracy and completeness of the Content, we make no representation
or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights
Unless otherwise indicated, we own or licence all rights, title and interest
(including intellectual property rights) in our Site and all of the Content.
Your use of our Site and your use of and access to any Content does not grant
or transfer to you any rights, title or interest in relation to our Site or the
Content. You must not:

(a)          
copy or use, in whole or in part, any Content;

(b)          
reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or
circulate any Content to any third party; or

(c)           
breach any intellectual property rights connected with our Site or the Content,
including (without limitation) altering or modifying any of the Content,
causing any of the Content to be framed or embedded in another website or
platform, or creating derivative works from the Content.

User Content
You may be permitted to post, upload, publish, submit or transmit relevant
information and content (User Content) on our Site.  By making available
any User Content on or through our Site, you grant to us a worldwide,
irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to
use the User Content, with the right to use, view, copy, adapt, modify,
distribute, license, sell, transfer, communicate, publicly display, publicly
perform, transmit, stream, broadcast, access, or otherwise exploit such User
Content on, through or by means of our Site.

You agree that you are
solely responsible for all User Content that you make available on or through
our Site.  You represent and warrant that:

(a)          
you are either the sole and exclusive owner of all User Content or you have all
rights, licences, consents and releases that are necessary to grant to us the
rights in such User Content (as contemplated by these Terms); and

(b)          
neither the User Content nor the posting, uploading, publication, submission or
transmission of the User Content or our use of the User Content on, through or
by means of our Site will infringe, misappropriate or violate a third party’s
intellectual property rights, or rights of publicity or privacy, or result in
the violation of any applicable law or regulation.

We do not endorse or
approve, and are not responsible for, any User Content. We may, at any time (at
our sole discretion), remove any User Content.

Third party sites
Our Site may contain links to websites operated by third parties.  Unless
expressly stated otherwise, we do not control, endorse or approve, and are not
responsible for, the website or the content on the website.  Those links
are provided for convenience only and may not remain current and you use them
entirely at your own risk. You should make your own investigations with respect
to the suitability of those websites.

Email communication
When you accept these terms and conditions, we will automatically subscribe
your email address to Roar Success member newsletter. This keeps you updated
with new features, offers, promotions and partnerships. You can unsubscribe
from this at any time.

Membership (The Roar Crew)

Application for Membership

Our current Membership descriptions, entitlements and pricing will always be stated on our website: https://www.roarsuccess.com/membership

Each application for Membership must be made by filling out the details form on our website https://www.roarsuccess.com/membership 

All of the information that you provide during the application process must be accurate and complete, and it is your responsibility to keep your details up to date.

We will only process completed applications and reserve the right to reject an application for any reason.

It is your sole responsibility to maintain the confidentiality of any password you create for accessing your account.

We will send you a confirmation email on payment of the applicable Membership Fee. Your Membership is deemed accepted on the day you receive the email.

Your Membership duration is for 12 months from the date you purchase on our website and receive your welcome email. Please ensure once you’ve completed your application that you check your spam/junk email for welcome email.

All products and materials within the membership will always remain the property of the business and are not to be reproduced, copies, shared, sold or distributed to any third party.

 

Cancellation Policy and Refunds Policy.

Mentoring Session:

Mentoring Sessions can be booked as the following packages:

1 x hour (60 minute) 1:1 via phone/Zoom purchased as a single session.

1 x month package consisting of 4 hours of bookable session time within a 30 day period.

3 x month package consisting of 12 hours of bookable session time within a 3 month period.

6 x month package consisting of 24 hours of bookable session time within a 6 month period.

You can choose how you would like to split your session time within your mentoring package by booking in 1 hour intervals, e.g., 1 hour session, 2 hour, 3 hour etc. If you would like to book a full day intensive 6 hour session you can do this until your hours allocated for mentoring are exhausted.

If you cancel a session, we will in good faith attempt to reschedule a time to rebook your session within your allocated period if there is availability. We make no guarantees that we will be able to accommodate cancellations and changes.

Your mentoring sessions must be used up in the time period in which you have purchased, so if booking a 3 month package your 12 hours are to be used within the 3 month period from date of booking.

We understand that sometimes there are things that arise where you are required to cancel/reschedule your sessions.

You can rebook your session provided that you give no less than 24 hours’ notice in writing to reschedule via email support@roarsuccess.com.

Upon purchasing your session, you will receive an email link to our calendar availability to book in your preferred date and time for your session to run.

On the day of your session should you be a no show you will forfeit 100% of session fee.

Late arrivals to sessions may result in a shortened or rescheduled service.

Private Facebook Group

Mentoring packages of 3 months or 6 months are eligible for free Roar Crew Membership for the duration of your mentoring (e.g., 3 months/6 months)

After your mentoring package has ceased you will be able to purchase the balance of the annual Membership fee less time already comped, and we will be in touch to offer this to you just prior to your last session. There are no obligations to stay within the paid membership.

Membership:

As a new member to our membership, you will be added to our private Facebook Group and have instant access to previous resources, tools, templates and more. You may cancel your membership and request a refund withing your first 14 days of joining the membership for the first time provided you have not yet joined our Private Facebook Group. If you have joined the Facebook Group and had access to our templates/resources and materials, you may still request a refund within 14 days of joining however this will be refunded at 50% of your membership fee.

You can cancel your membership by emailing our support team at: support@roarsuccess.com   

You may still cancel your membership after 14 days of joining however we do not provide refunds after this date.

Roar Awards:

The Roar Awards are an annual offering from The Company and are hosted on our exclusive platform via Launchpad. Roar Success has purchased the rights to host our awards program within the Launchpad platform and all of the payments and entry components will be hosted via their website via your own private portal.

Entrants are granted access to their own account where they can download their submission templates and upload their entries and supporting evidence for Judging.

Please note that entry to the Roar Awards is a non-refundable purchase and no refunds or credit will be offered to those who miss the deadline to submit their entries in this year’s awards.

Events Policy:

Purchase of tickets to Events via our site:

If you purchase a ticket to any event advertised on the Site, you will be sent an email confirmation of your ticket after completing your purchase and making payment. If you are unable to attend the event after the purchase of your ticket on our Site, you are able to request a full refund of your ticket price within 24 hours of purchasing by contacting us at support@roarsuccess.com notifying of your purchase details and the event you can no longer attend. Your refund will be processed within 7 days of your written notice to cancel. Cancellations after this are non-refundable.

You can transfer the name of the attending person on your ticket at any time by sending an email to support@roarsuccess.com and notifying us of the name change.

Covid-19 – if an event is postponed due to covid-19 state enforced regulations, your ticket will be transferred to the next event date with no additional fee. If an event is consequently cancelled due to covid-19 state enforced regulations, you will be notified of the cancellation in writing via email and a refund of your ticket purchased will be returned via the credit card you paid with within 30 days of the notified cancellation.

Roar Success, our team or members are not responsible for any loss, expense or cost incurred by you (other than to refund the cost of any event fee paid in accordance with the terms set out) if an event is to be cancelled for any reason.

Courses:

Roar Success occasionally will offer and provide various courses, programs, and associated material for sale separately to our membership. By purchasing these products, you are given immediate lifetime access to all the content for our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to edit, copy, reproduce, modify, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering our Courses, you agree that the Courses you purchase, or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above will be considered a breach of these terms and conditions.

No refunds are given for a Course you have ordered and wish to cancel as you shall be immediately granted access to the course materials upon, and we cannot reverse this access.

All course content and offerings are clearly laid out on the sales page/product before you purchase which gives you a full understand of what to expect within the course. If you have any questions regarding any of the courses before you purchase, you can contact support@roarsuccess.com 

Digital Products/Downloadables

By purchasing any digital products/downloadables/templates through the site (“Digital Products”) you agree and accept the following terms and conditions for your access and use of Digital Products.

Before purchasing any Digital Products from our site, please read each description carefully before committing to purchase. If you have any questions about the purchase of our Digital Products you should first contact us with your questions by emailing support@roarsuccess.com

Except where required by law, given the nature of the Digital Products and the fact that you are granted full access upon purchase, we will not refund any fees you have paid for Digital Products after purchase. Upon purchase of the Digital Products, you will be given a non-exclusive, revocable license to use the Digital Products for the purpose which it was stated on the site at the time of purchase.

Except as otherwise provided, you acknowledge and agree that you have no right to edit, copy, sub-license, assign, transfer, reproduce, modify, create derivative works of, reverse engineer, alter, resell, enhance or in any way exploit any of the Digital Products in any manner to any third party.

We reserve the right to amend and/or update our Digital Products at any time without notice. You will not be provided any of the updated/amended Digital Products if you have purchased a previous version/offering.

If any of the terms set out here are unclear you can email us for clarity or with any questions to support@roarsuccess.com

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice. 

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in Australia. The brand names and specific services of Roar Success are protected by the Australian copyright act and protected under law.

Communication

We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, illness, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Discontinuance
We may, at any time and without notice to you, discontinue our Site, in whole or in part.  We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any loss, cost, damage or liability you may suffer arising from or in connection with any such discontinuance or exclusion.


Warranties and disclaimers
To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

(a)    they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b)    access will be uninterrupted, error-free or free from viruses; or

(c)     our Site will be secure.

You read, use and act on our Site and the Content at your own risk.


Limitation of liability
To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.


Indemnity
To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any loss, damage, liability or costs suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.


Termination
These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.


Disputes
In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.


Severance
If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.


Jurisdiction
Your use of our Site and these Terms are governed by the laws of Victoria, Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Victoria and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas.  We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

c/o – Danielle Stearman

Roar Success Pty Ltd

Email:   roar@roarsuccess.com

Last update:   4th February 2022