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ROAR SUCCESS Terms & Conditions

In using this website, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Member”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “Roar Crew membership”, “membership”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and we ourselves, or either the Customer or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to you, the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Membership (The Roar Crew)

Application for Membership

Our current Membership descriptions, entitlements and pricing will always be stated on our website located at https://www.roarsuccess.com/membership

Each application for Membership must be made by filling out the details form on our website https://www.roarsuccess.com/membership 

All of the information that you provide during the application process must be accurate and complete, and it is your responsibility to keep your details up to date.

We will only process completed applications and reserve the right to reject an application for any reason.

It is your sole responsibility to maintain the confidentiality of any password you create for accessing your account.

We will send you a confirmation email on payment of the applicable Membership Fee. Your Membership is deemed accepted on the day you receive the email.

Your Membership duration is for 12 months from the date you purchase on our website and receive your welcome email. Please ensure once you’ve completed your application that you check your spam/junk email for welcome email.

All products and materials within the membership will always remain the property of the business and are not to be reproduced, copies, shared, sold or distributed to any third party.

 

Cancellation Policy and Refunds Policy.

Mentoring Session:

Mentoring Sessions can be booked as the following packages:

1 x hour (60 minute) 1:1 via phone/Zoom purchased as a single session.

1 x month package consisting of 4 hours of bookable session time within a 30 day period.

3 x month package consisting of 12 hours of bookable session time within a 3 month period.

6 x month package consisting of 24 hours of bookable session time within a 6 month period.

You can choose how you would like to split your session time within your mentoring package by booking in 1 hour intervals, e.g., 1 hour session, 2 hour, 3 hour etc. If you would like to book a full day intensive 6 hour session you can do this until your hours allocated for mentoring are exhausted.

If you cancel a session, we will in good faith attempt to reschedule a time to rebook your session within your allocated period if there is availability. We make no guarantees that we will be able to accommodate cancellations and changes.

Your mentoring sessions must be used up in the time period in which you have purchased, so if booking a 3 month package your 12 hours are to be used within the 3 month period from date of booking.

We understand that sometimes there are things that arise where you are required to cancel/reschedule your sessions.

You can rebook your session provided that you give no less than 24 hours’ notice in writing to reschedule via email support@roarsuccess.com.

Upon purchasing your session, you will receive an email link to our calendar availability to book in your preferred date and time for your session to run.

On the day of your session should you be a no show you will forfeit 100% of session fee.

Late arrivals to sessions may result in a shortened or rescheduled service.

Private Facebook Group

Mentoring packages of 3 months or 6 months are eligible for free Roar Crew Membership for the duration of your mentoring (e.g., 3 months/6 months)

After your mentoring package has ceased you will be able to purchase the balance of the annual Membership fee less time already comped, and we will be in touch to offer this to you just prior to your last session. There are no obligations to stay within the paid membership.

Membership:

As a new member to our membership, you will be added to our private Facebook Group and have instant access to previous resources, tools, templates and more. You may cancel your membership and request a refund withing your first 14 days of joining the membership for the first time provided you have not yet joined our Private Facebook Group. If you have joined the Facebook Group and had access to our templates/resources and materials, you may still request a refund within 14 days of joining however this will be refunded at 50% of your membership fee.

You can cancel your membership by emailing our support team at: support@roarsuccess.com   

You may still cancel your membership after 14 days of joining however we do not provide refunds after this date.

Roar Awards:

The Roar Awards are an annual offering from The Company and are hosted on our exclusive platform via Launchpad https://www.launchpad6.com/

Roar Success has purchased the rights to host our awards program within the Launchpad platform and all of the payments and entry components will be hosted via their website via your own private portal.

Entrants are granted access to their own account where they can download their submission templates and upload their entries and supporting evidence for Judging.

The 2022 Roar Awards Terms and Conditions can be found here – https://roarsuccess.us.launchpad6.com/2022-Roar-Awards/terms-and-conditions

Please note that entry to the Roar Awards is a non-refundable purchase and no refunds or credit will be offered to those who miss the deadline to submit their entries in this year’s awards.

Events Policy:

Purchase of tickets to Events via our site:

If you purchase a ticket to any event advertised on the Site, you will be sent an email confirmation of your ticket after completing your purchase and making payment. If you are unable to attend the event after the purchase of your ticket on our Site, you are able to request a full refund of your ticket price within 24 hours of purchasing by contacting us at support@roarsuccess.com notifying of your purchase details and the event you can no longer attend. Your refund will be processed within 7 days of your written notice to cancel.

You can transfer the name of the attending person on your ticket at any time by sending an email to support@roarsuccess.com and notifying us of the name change.

Covid-19 – if an event is postponed due to covid-19 state enforced regulations, your ticket will be transferred to the next event date with no additional fee. If an event is consequently cancelled due to covid-19 state enforced regulations, you will be notified of the cancellation in writing via email and a refund of your ticket purchased will be returned via the credit card you paid with within 30 days of the notified cancellation.

Roar Success, it’s team or members are not responsible for any loss, expense or cost incurred by you (other than to refund the cost of any event fee paid in accordance with the terms set out) if an event is to be cancelled for any reason.

Courses:

Roar Success occasionally will offer and provide various courses, programs, and associated material for sale separately to our membership. By purchasing these products, you are given immediate lifetime access to all the content for our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to edit, copy, reproduce, modify, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering our Courses, you agree that the Courses you purchase, or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above will be considered a breach of these terms and conditions.

No refunds are given for a Course you have ordered and wish to cancel as you shall be immediately granted access to the course materials upon, and we cannot reverse this access.

All course content and offerings are clearly laid out on the sales page/product before you purchase which gives you a full understand of what to expect within the course. If you have any questions regarding any of the courses before you purchase, you can contact support@roarsuccess.com 

Digital Products/Downloadables

By purchasing any digital products/downloadables/templates through the site (“Digital Products”) you agree and accept the following terms and conditions for your access and use of Digital Products.

Before purchasing any Digital Products from our site, please read each description carefully before committing to purchase. If you have any questions about the purchase of our Digital Products you should first contact us with your questions by emailing support@roarsuccess.com

Except where required by law, given the nature of the Digital Products and the fact that you are granted full access upon purchase, we will not refund any fees you have paid for Digital Products after purchase. Upon purchase of the Digital Products, you will be given a non-exclusive, revocable license to use the Digital Products for the purpose which it was stated on the site at the time of purchase.

Except as otherwise provided, you acknowledge and agree that you have no right to edit, copy, sub-license, assign, transfer, reproduce, modify, create derivative works of, reverse engineer, alter, resell, enhance or in any way exploit any of the Digital Products in any manner to any third party.

We reserve the right to amend and/or update our Digital Products at any time without notice. You will not be provided any of the updated/amended Digital Products if you have purchased a previous version/offering.

If any of the terms set out here are unclear you can email us for clarity or with any questions to support@roarsuccess.com

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. ​ The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice. 

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.

This Company’s logo is a registered trademark of this Company in Australia. The brand names and specific services of Roar Success are protected by the Australian copyright act and protected under law.

Communication

We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, illness, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

If you find any of our Terms and Conditions confusing or ambiguous you can contact the team at support@roarsuccess.com